Terms of Service

Mineflow Terms of Service

Effective October 5, 2026

1. Acceptance

These Terms of Service govern access to and use of mineflow.ai, Mineflow's web applications, APIs, hosted datasets, search tools, maps, visualizations, alerts, exports, and related services (the "Service"). By creating an account, accessing the Service, uploading data, using an invitation, or completing a Stripe checkout or other order form that references these Terms, you agree to these Terms on behalf of yourself and, if applicable, the company or organization you represent.

If you do not agree to these Terms, do not use the Service. If you use the Service for an organization, you represent that you have authority to bind that organization.

2. Service and Subscription Scope

Mineflow provides software for mineral exploration workflows, including public and regulatory document search, project and company context, spatial alerts, extracted drilling and surface-data visualization, map and 3D review, georeferenced image overlays, public raster browsing, and export of available data and images.

A subscription gives you the access described in the applicable checkout page, payment link, quote, order form, or written agreement. Unless a separate written agreement says otherwise, a self-serve Mineflow Search Individual subscription is for one named user only, is limited to public-data workflows, and does not include ingestion, indexing, hosting, or analysis of your internal or proprietary datasets.

Named-user accounts are for the individual assigned to the subscription. You may not share, pool, transfer, or use an account as a shared team login.

3. Billing, Renewal, and Cancellation

Paid subscriptions are billed through Stripe or another payment process we approve. The price, billing interval, currency, and included access are shown at checkout or in the applicable order form. By purchasing a subscription, you authorize recurring charges for the selected plan until the subscription is canceled or otherwise terminated.

Unless a separate written agreement says otherwise, monthly subscriptions renew automatically each month. You may cancel a self-serve subscription through the billing flow made available by Mineflow or by contacting ryan@mineflow.ai. Cancellation takes effect at the end of the then-current paid billing period unless we state otherwise. Fees already paid are non-refundable except where required by law or expressly agreed by Mineflow.

When cancellation takes effect, your right to use previously exported or downloaded Output and any derivatives ends as described in Sections 4 and 10. Paying for an export, purchasing or spending credits, or downloading Output during a paid subscription does not grant a perpetual right to use it.

If payment fails, we may suspend, downgrade, or terminate access after reasonable notice or as permitted by Stripe's billing flow.

4. Limited License and Restrictions

Subject to these Terms and your paid subscription scope, Mineflow grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. Exports, downloads, data, alerts, search results, visualizations, georeferenced image overlays, and other materials made available through the Service are "Output." Output that is exported, downloaded, copied, captured, or otherwise taken out of the Service, including through APIs, is "Exported Output." You may use Output internally for your business purposes subject to these Terms, the ongoing subscription requirement for Exported Output below, and any applicable source-specific terms for third-party data.

Ongoing Paid Subscription Required for Exported Data and Derivatives

Every person who accesses or uses Exported Output, in its original form or in any derivative or other form, must have their own active, paid Mineflow subscription that covers that Exported Output for the entire period of access or use. This requirement applies to employees, contractors, consultants, and other recipients, including people who use Exported Output outside the Service. One person's subscription or an organization's subscription does not cover other people unless each person is assigned a paid named-user seat covering that use. You must not provide or permit access to Exported Output or its derivatives to anyone who does not meet this requirement.

This requirement applies to all copies and to any datasets, analyses, interpretations, reports, maps, figures, tables, models, or other materials that incorporate, are derived from, or are based on Exported Output, in whole or in part ("Derivatives"). It continues to apply if Exported Output is modified, reformatted, aggregated, anonymized, combined with other data, embedded in another system, or used to create further Derivatives. Exporting Output or creating a Derivative does not remove the subscription requirement or extend the license beyond the paid subscription period.

If a person's paid subscription expires, is suspended or terminated, is downgraded to a plan that does not cover the Exported Output, or is canceled with effect under Section 3, that person must immediately stop all access to and use of the affected Exported Output and Derivatives, including copies obtained or materials created while subscribed. A free account, unused credits, or continued possession of a file does not authorize continued use. A separate written agreement signed by Mineflow may expressly provide different rights. The Customer Data and third-party rights provisions in Section 5 continue to apply. These conditions do not authorize any use otherwise prohibited by these Terms.

You may not:

• reverse engineer, decompile, disassemble, copy, rent, lease, loan, transfer, resell, sublicense, or create derivative works of the Service;
• share credentials or permit anyone other than the authorized named user to access a named-user account;
• circumvent, disable, or interfere with security, rate limits, access controls, or technical protections;
• scrape, bulk download, mirror, or exfiltrate Mineflow-hosted datasets, map tiles, search results, model outputs, or derived data except through normal product exports made available in the Service;
• use the Service or Output to build, train, fine-tune, benchmark, or evaluate a competing product, foundation model, LLM, computer-vision model, geological model, or data product;
• publish, redistribute, sublicense, or externally commercialize Mineflow-hosted data, Output, reports, screenshots, figures, tables, or visualizations without our prior written permission, except as expressly allowed in a separate written agreement;
• upload unlawful, infringing, harmful, malicious, or unauthorized content; or
• permit a third party to do any of the above.

5. Customer Data and Output

You retain ownership of non-public data, content, inputs, geometries, annotations, saved searches, watch areas, and other information that you upload, submit, or make available through your account ("Customer Data"). You grant Mineflow the rights needed to provide, secure, support, improve, and operate the Service, including processing Customer Data and generating aggregated or non-identifying analytics.

Except for Customer Data embodied in Output, Mineflow retains all rights in the Service, software, models, algorithms, workflows, designs, databases, and underlying technology. To the extent Output reflects public or licensed third-party source materials, rights in those source materials remain with their respective owners and may be subject to source-specific restrictions.

The subscription requirement does not limit your ownership or use of your own Customer Data, or rights you hold independently in third-party materials. Where an applicable third-party or open-data license prohibits additional restrictions, that license controls for the materials it covers. Those rights do not grant a continuing license to Mineflow's separate proprietary contributions to Output or Derivatives.

6. Publicity and Customer Identification

If you create an account, purchase a subscription, accept an invitation, or use the Service on behalf of a mining company or other organization, you grant Mineflow a non-exclusive, worldwide, royalty-free license to use that organization's name, trade names, trademarks, service marks, and logos in customer lists, websites, presentations, marketing materials, sales materials, and other public or private communications to identify the organization as a Mineflow customer or user.

Mineflow will not use your name or marks in a way that falsely states or implies sponsorship, endorsement, partnership, or approval beyond the fact that you or your organization uses the Service. If a separate written agreement with Mineflow restricts publicity rights, that written agreement controls.

7. Confidentiality

Each party may receive non-public information from the other party. The receiving party will use the disclosing party's confidential information only to perform or receive the Service, will protect it using reasonable care, and will not disclose it except to personnel, contractors, or service providers who need access and are bound by confidentiality obligations, or as required by law.

8. Warranty Disclaimer

The Service and all Output are provided "as is" and "with all faults." Mineflow does not warrant that the Service will be uninterrupted, error-free, current, complete, or accurate. Public and regulatory source materials may be incomplete, delayed, misclassified, or inaccurate, and extraction, georeferencing, search, alerting, visualization, and export features may contain errors.

Mineflow disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quality, accuracy, and reliance. You are responsible for evaluating Output, applying professional judgment, and determining whether human review or independent verification is required. The Service is not a sole source of truth and is not a substitute for professional advice.

9. Limitation of Liability

To the maximum extent permitted by law, Mineflow will not be liable for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-data, business interruption, or similar damages, even if advised of the possibility of those damages.

To the maximum extent permitted by law, Mineflow's total liability arising out of or relating to the Service or these Terms will not exceed the fees paid by you to Mineflow for the Service during the one month before the event giving rise to the claim.

10. Suspension and Termination

We may suspend or terminate access if you breach these Terms, fail to pay, create security or legal risk, misuse the Service, or use the Service outside your subscription scope. Upon termination, you must stop using the Service. Whenever your right to use Exported Output or Derivatives ends under Section 4, you must immediately stop using them and promptly delete or destroy copies in your possession or control, including copies in local files, shared drives, databases, reports, and other systems. You must ensure that people to whom you supplied them also stop using them unless they independently satisfy Section 4.

You may retain copies only to the extent required by law, solely for that required retention and without further business, analytical, or operational use. The Customer Data and third-party rights provisions in Section 5 continue to apply. Sections intended by their nature to survive will survive, including restrictions on Exported Output and Derivatives and the obligations to stop use and delete copies, payment obligations, confidentiality, ownership, publicity permissions, disclaimers, limitations of liability, and governing law.

11. Changes to the Service or Terms

We may update the Service and these Terms from time to time. Material changes become effective when posted or otherwise communicated. Continued use after changes take effect means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, USA. Disputes will be heard exclusively in the state or federal courts located in San Francisco County, California.

13. Contact